French Tuition Online Terms & Conditions

  1. Full tuition fees must be paid before the booking of the session.
  2. EFrench Tuition Online reserves the right to validate reservation of tuition after booking. EFrench Tuition Online might sometimes need to cancel a booking time which has already been taken by another student. Where a tuition session is cancelled, students will be informed and may reschedule their tuition for an alternative time. Alternatively, students will obtain a full refund of fees.
  3. EFrench Tuition Online reserves the right to cancel any course at its discretion. Where a course is cancelled, students may choose an alternative course or obtain a full refund of fees.
  4. If an arranged one to one tuition session is cancelled by the student, the fee for that tutorial is not refundable unless at least 24 hours notice of the cancellation has been given. In case of a refund, a cancellation fee is retained.
  5. When a student has enrolled on a KS3 or IGCSE course paid as a group-course, the tutorial session cannot be rescheduled if a student is absent. It is left to the student’s responsibility to either watch the video of the recorded session missed or to use any other appropriate means to catch up the lesson missed.
  6. EFrench Tuition Online reserves the right to dismiss any student whose standard of work, attitude or behaviour is unsatisfactory.
  7. When you have enrolled on a KS3 or IGCSE course paid as a group course, the full fee is due and paid either in full at the start of the course or by monthly or termly installments.
  8. If you wish to cancel a KS3/Pre-IGCSE or IGCSE course which you have enrolled in and paid as a group course, a two month notice is required. During this time you could either choose to attend lessons or decide not to. Fees paid on a termly basis is not refundable if a student stops attending during the term.
  9. If prior to the beginning of the course, you wish to cancel a KS3 or IGCSE group course which you have enrolled in, the deposit is refunded minus a cancellation fee that covers administrative tasks and any evaluation session that may have been undertaken.

I agree with the terms of service

EFrench Tuition Online has published its Terms of Service. Your continued use of  EFrench Tuition Online means that you agree to these terms, so we encourage you to take a few minutes to read and understand them.